Le Relais de Venise

you stay in line but you have the choice to do it or not.... so if you wait you can get that incredible tender entrecote with the famous sauce with a secret recipee and such splendid deserts... so if you don't like queing up go away the waiting time will be shorter for the others....
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Cricket
Tuesday, August 26, 2008

I am sorry to have to say that I had an extremely unsatisfactory experience at this restaurant. They do not take reservations, so there is always a long queue outside and you cannot be guaranteed a table. However, last Saturday, I made the effort to arrive early and queued for 45 minutes. When I at last arrived at the head of the queue, an extremely unfriendly elderly waitress gave me a table without even making eye contact, until she realised I was by myself. She asked where the other person I was dining with was, and I explained that my boyfriend had just called to say he was around the corner and would be there in 30 seconds. I was very rudely told that, even if he arrived in 30 seconds, she didn't care- he was not there at that moment so I had to leave immediately and queue again as soon as he arrived, if I wanted a table. Naturally I was rather upset and angry at being told so rudely to leave after having queued for so long and having been sat down at a table, when my boyfriend was just about to arrive. He turned up just as I was leaving the restaurant but the waitress was not interested. I watched her then have an argument with another customer. Very disappointing. I will not be returning.
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Katie Kendal
Wednesday, January 30, 2008